Topic settings 
Print view
Tue Jun 05, 2018 10:31 am
|
Can anyone tell me the easiest way to fix the issue down roadrunner email service? |
|
reply
|
Tier 1 rep starts in on the rinse and repeats- I stop him and give him my ticket number for Tier 3 support. I am put on hold for 25 minutes and a rep comes on the line and interestingly enough while on hold the READY light on the cable modem begins to flash, something that all the other reps were looking for as it means a technician needs to be dispatched locally to fix it. |
